In the fall of 1999, the agency went through a STRATEGIC PLANNING PROCESS including nine focus groups with consumers, staff and community partners, and board-staff planning sessions. The result was a comprehensive plan that focused on four areas of effort:

Under these four areas, 23 goals were developed to help move us towards our vision for this community - together, freedom through access and choice.

To print a copy of the Strategic Plan Document, click here.*

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