Wednesday, October 12, 2011

ILCWR Executive Director Bil Smith was recently interviewed for an article in the Waterloo Chronicle, focusing on the upcoming compliance date for the Accessible Customer Service standard.  Private businesses need to train their staff on how to provide service to people with disabilities in order to comply with the legislation by January 1, 2012.  Otherwise, they can face fines of up to $100,000 per day.

The Independent Living Centre of Waterloo Region provides this training for a nominal fee, and it is fully customizable for any business.  Visit our Beyond Barriers page to find out more, or to book a presentation.

To read the article, Changing Attitudes, Changing Lives, click here.