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Beyond Barriers

The Independent Living Centre of Waterloo Region is fully dedicated to the removal of barriers for people of all abilities in our community.  Traditionally, barriers are regarded as strictly physical or structural in nature; things like narrow corridors, stairwells without accompanying elevators, or a lack of automatic door openers in public places. 

However, these examples illustrate only a small part of the vast spectrum of barriers that exist for those of us with disabilities, even in our own community.  In fact, the short-term effect of physical barriers pales in comparison with the lasting effect of attitudinal barriers faced by individuals with disabilities every day.  Negative attitudes toward disability are the biggest barrier of all, but it is also the barrier that every one of us can help to break down.  

The Beyond Barriers program uses education to begin the breaking down of obstacles to full participation for all citizens.  And, with the passing into law of the Accessibility for Ontarians with Disabilities Act, it has never been more important for members of the business community to be aware of barriers that exist and how to overcome them.

The Beyond Barriers presentation model can be tailored to any audience, and is offered in full-day, half-day or one-hour formats. 

 

Beyond Barriers for Business

In 2005, the government of Ontario passed into law the Accessibility for Ontarians with Disabilities Act (AODA), which states that all private-sector businesses must be made accessible to people with disabilities by 2025.  The AODA is made up of 5 standards:

  1. Customer Service
  2. Information and Communication
  3. Employment 
  4. Transportation
  5. Design of Public Spaces

To comply with the legislation, employers musttrain staff and volunteers about accessibility and the AODA, create accessibility policies and multi-year accessibility plans.  Accessible customer service is no longer a courtesy—it is the law. 

Luckily, the Beyond Barriers program can provide complete Accessible Customer Service training for a nominal fee, and in accordance with your schedule!  Please see the chart below for presentation options.

Presentation

Description

Price Per Group

Lunch and Learn

Our 90-minute workshop covers the AODA and its requirements.

$150

Half-Day Workshop

Our 3-hour workshop offers greater detail and may include film clips and hands-on activities.

$300

Full-Day Workshop

Our 6-hour workshop is an extensive learning experience which includes a guest speaker, film clips and activities.

$500

In addition to the Accessible Customer Service training, Beyond Barriers for Business participants will gain insight into the barriers encountered by many people with disabilities, as well as the benefits and rewards of being a more accessible business.

Presentation Topics May Include:

  • Disability Awareness
  • Disability in Canada
  • Labels and Stereotypes
  • Preferred Terminology
  • Barriers
  • Disability Philosophy
  • Assistive Devices

To book your staff training on Accessible Customer Service, contact Andrena Lockley-Brown, Beyond Barriers Coordinator by e-mail at andrena@ilcwr.org or by phone at (519)571-6788.

 

Beyond Barriers for Education

At the high-school and university level, the Public Awareness & Education program offers a modified version of Beyond Barriers which educates students of all ages on issues related to disability and the importance of accessibility. 

Participants will learn about the different barriers facing people with disabilities, and the ways they can help to create a more accessible, barrier-free community.

At the high-school level, Beyond Barriers is a great addition to the existing curriculum in Civics, Law, Health and Social Studies classes. 

At the postsecondary level, Beyond Barriers fits well with the material covered in practical and academic programs like Health Science, Sociology & Social Services, Recreation & Leisure and Political Science.

Presentation Topics May Include:

  • Labels and Stereotypes
  • Person-First Language
  • Disability Awareness
  • Barriers
  • Ableism
  • Universal Design
  • Disability in Canada
  • Children with Disabilities
  • Disability and the Media

There are a variety of options for incorporating Beyond Barriers at the secondary or postsecondary level!  Please note that there is no fee for these presentations; however, donations are greatly appreciated.

Presentation

Description

One-Hour Workshop

Our one-hour workshop consists of a brief introduction to disability awareness and includes resources for participants to read and review after the presentation.

Half-Day Workshop

Our 3-hour workshop offers greater detail and may include film clips and hands-on activities.

Full-Day Workshop

Our 6-hour workshop is an extensive learning experience which includes a guest speaker, film clips and activities.

 
 

 

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